Frequently asked questions

Here you will find quick and easy answers to the most frequently asked questions about your order, shipping and returns. If you have any questions about the guarantee, payment, your account or planting trees, you can also find information here.

Order

Shipping & Delivery

Returns & Returns

Warranty

Payment & Refund

Your account

Gift Cards

Vouchers & Discounts

Products & Manufacture

Care tips & hints

Plant trees

Sustainability

Partner & Stores

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